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My Account

  • 🎟 I haven't received my ticket, what can I do?
  • 🤷🏼 What do I do if my smartphone isn't working, or I just don't have one?
  • Why am I being asked for my name, email address and date of birth?
  • 👥 I have created two accounts and I want to merge them, how do I do that?
  • ☝🏼I wish to change my personal information.
  • 💳 I want to delete my credit card from my account.
  • 🔑 I want to change my account password.
  • 🎟 I can’t find my ticket.
  • 💻 How do I change my e-mail address?
  • 🤐 I forgot my password.
  • 🔍 I feel like there are missing tickets on my account.
  • 👯 I accidentally bought the same ticket twice, what should I do?
  • 🕵️ I feel like I'm missing reward points on my account.
  • 👋 I would like to speak to someone, how do I access the chat?
  • 💔 I want to delete my account.
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