You just booked tickets for an event and you received an email with a link to share with your friends : what is it ? What are the benefits of this program ?
I want to know what the Cashback Program is
The Cashback Program allows you and potentially your friends to benefit from a discount on a specific event :
- You get a partial refund of your ticket each time a friend uses your affiliate link.
- Your friends may get a discount on the ticket price when they use your link to make their purchase.
⚠️ The percentage of both cashback and discount is decided by the event organizer : it is different for each specific event ! This means the event organizer may decide that no discount applies for your friends.
The Cashback Program isn’t activated on all events. If it is, you’ll be informed about it:
On the event page, before purchasing on the Shotgun app;
- On the order confirmation page, on the Shotgun website and app;
- By email, after you made your order, with your link to share in this email.
I want to benefit from the Cashback Program
To benefit from the Cashback Program, first you have to make your order. Afterwards, all you have to do is to copy your link and share it with your friends (or network), through social media, group chats, etc. You can find your link :
In the email sent to you after you complete your order.
On the event page, only on the Shotgun app : click on the icon “Share this event” on the top right corner of the screen.
On the order confirmation page, either on the app or website : click on “Invite friends” or copy link.
Every time someone uses your link to buy a ticket, you receive an email indicating your current cashback. After the event, you will be automatically refunded depending on the number of tickets bought with your link.
If you have a problem when sharing your link, you can seek help in this article : My Cashback Program link isn’t working.
I want to calculate the amount of cashback and discount
The cashback amount you receive by sharing your link is based on :
- The average ticket price of the ticket(s) you bought for this event.
- How many people use your link to purchase tickets.
For example, if the event cashback is 15% and you bought 2 tickets for the event :
→ Order 1 is an Early Bird ticket at 21€ (fees included)
→ Order 2 is a Late Bird ticket at 42€ (fees included)
The average ticket price is 31,50€. This is the price on which cashback will be applied. Every time a person uses your link to buy a ticket, you receive a cashback of 15% of this price so 0,15 * 31,50€ = 4,73€.
If you share your link with 3 friends and they all buy a ticket, you will receive a refund of 4,73€ * 3 = 14,19€.
If applied, the discount for people using your link, if it's activated, is applied to the ticket price without the service fees.
For example, if there is a 10% discount, your friend buys a 21€ ticket and service fees are 0,25€ :
→ Your friend gets 10% off 21€ so ticket price goes down to 18,9€.
→ Service fees are applied to this new price, so your friend pays a final price of 19,15€.