Have a question about the time, place, amenities, and any other specific info concerning the event itself ? The organizer is probably the best person to contact.
If you already bought a ticket for the event, you have the possibility to contact the organizers directly on the Shotgun app :
-
Open the app and go to “My tickets” (it still works when the event has passed).
-
Click on the ticket to display the QR code.
-
Click on “Other” below the QR code.
-
Click on "Contact organizer" :
-
A form will open so you can write down your questions and concerns
-
Click on submit, and wait for the organizer’s reply !
If you don’t have a ticket for the event, the best way to contact the organizers is through their social media pages (Facebook, Instagram, etc). They tend to be very active there !
You can have a look at the organizer’s page on Shotgun : they sometimes add the links to their different social media, it’s easier to find them that way.
⚠️ Reminder : Be patient ! Event organizers deal with a lot stuff during an event season, specially a few days before and after the event, so it may take some time for them to reply.