📨 I want to contact the event organizer

Have a question about the time, place, amenities, and any other specific info concerning the event itself ? The organizer is probably the best person to contact.

If you already bought a ticket for the event, you have the possibility to contact the organizers:

• Directly on the Shotgun app:
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  • Open the app and go to “My tickets” (it still works when the event has passed).

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  • Click on the ticket to display the QR code.

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  • Click on “Other” below the QR code.

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  • Click on "Contact organizer" :

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  • Two options will appear: contact Shotgun or contact the organizers. Make sure to select the second one (contact the organizers):

• A form will open so you can write down your questions and concerns
   
• Click on submit, and wait for the organizer’s reply !

• From Shotgun website:
  • Go to “My tickets” after clicking on your profile picture

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  • Click on "Contact the organizer" on the corresponding ticket

If you don’t have a ticket for the event, the best way to contact the organizers is through their social media pages (Facebook, Instagram, etc). They tend to be very active there !

 

You can have a look at the organizer’s page on Shotgun : they sometimes add the links to their different social media, it’s easier to find them that way.

⚠️ Reminder : Be patient ! Event organizers deal with a lot stuff during an event season, specially a few days before and after the event, so it may take some time for them to reply.