Shotgun has a dedicated team responsible for handling official requests from public authorities.
👮 Who can contact us?
This process is exclusively for authorized public authorities, including law enforcement agencies, tax authorities, social security authorities, and other competent public bodies.
📬 How can you submit an official request?
To help us process your request quickly and efficiently, please follow the steps below:
- Prepare your official request: The request must be formal and compliant with applicable law, issued by a competent authority, and clearly specify the information being requested.
- Send it by email to our dedicated team at legal-requests@shotgun.live. This email address is reserved for public authorities and does not provide customer support.
🔐 Personal data
All requests are handled in compliance with the GDPR and applicable local laws. No personal data will be disclosed without a valid legal basis.
🙅 Not a public authority?
For customer support, ticketing issues, or general questions, please search our Help Center to find the right guide for your request.