Bad news ! The event you want to go to is sold-out… you still want to try to get a ticket via the waiting list, but it looks like it’s not working.
⚠️ Reminder : the waiting list is only available on the Shotgun app, not on the website !
If you checked the event page on the app but still can’t find the button “Join the waiting list” it means that resale and transfers aren’t available for this event, or they’re not available in your category of tickets.
Organizers occasionally (most often momentarily) disable this functionality for their event. Shotgun is a ticketing platform that organizers use as a tool to create and sell their tickets. They are the only ones responsible for disabling resale and, if necessary, refunding users. If you want to know if and when resales will be enabled again, you can contact the organiser directly from our app : I want to contact the event organizer
If the waiting list is available on the app but you encounter a problem with your account, check that your app is up do date. If not, download the latest version and try again.