You ordered a ticket but the email confirmation went straight to a friend's or relative's mailbox? This usually happens when you ordered for them in the past and forgot to update your contact info since.
Changing the email address linked to your orders isn't something you can do yourself in the app or on the website.
This request has to be handled by the Shotgun Care team.
What we need from you
- the order number in question
- the email address you'd like to use going forward