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General

  • 🤐 I can’t login to my account
  • 👥 I have created two accounts and I want to merge them
  • 💔 I want to delete my account
  • 🗃️ How can I access or delete my personal data ?
  • 🔑 I forgot my password, or the reset isn't working
  • 📧 Why am I not receiving emails from Shotgun?
  • 💌 I was asked to confirm my e-mail address
  • 👻 My order confirmation mails are being sent to someone else
  • 💳 I want to manage my payment methods
  • 🪪 My CPF (Brazilian TAX ID) is already linked to another account
  • 🪪 Can I buy a ticket for an event in Brazil without a CPF?

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