You bought tickets for an event, but it looks the organizer is a fraud ? here’s what you can do.
First, know that the legitimacy of events on our platform is a very important issue for us, and we have measures in place to prevent fraudulent activities. However, it happens that some isolated cases escape our vigilance.
If you have a doubt or if the event didn’t match your expectations, please try reaching out to the event organizer : you can find how to do that here : I want to contact the event organizer. They may be able to give you an explanation, or reassure you regarding the legitimacy of the event.
If you are unable to contact them and still have no answer after a week, you can contact us by filling in this form : Contact us. Please, provide us with many information as possible (such as the order number, the name of the event, screenshots of your communication with the event’s organizer, etc.).