🪄 I want to modify my order

Oops, you’ve just placed an order but realized you didn’t get the right ticket… Here’s what you can do!

I bought the wrong deal and I want to change my ticket

You can’t change, cancel or exchange a ticket but you can get a refund by reselling your ticket through Shotgun and then buy the ticket you wanted in the first place. All the information you need is in this article: 💵 I want to resell my ticket

If the “Resell” and “Transfer” buttons don’t seem to work, check out this article: ⛔ Resale and transfers are blocked

If you can see the “Upgrade my tickets” option:

To check if the upgrade option is available and how to proceed, you can read this article: ⬆️ I want to upgrade my ticket